At Lexington Clinic's cancer centers, we understand that fighting cancer can be overwhelming at times. While our team of skilled healthcare professionals is available to address your physical and emotional needs, our financial counseling staff is available to assist you in understanding the financial aspects of your care.
As a new patient, you will meet with a financial coordinator, complete a patient information form and verify your insurance information. Please bring your insurance card(s) with you. If you are covered by more than one insurance company, please let us know which company is the primary carrier. This will help to avoid delays in receiving benefits. If there is any change in your health coverage, please contact our office to update your records.
Part of your financial planning process may include enrollment into foundation and/or copayment assistance programs which may offer assistance with your out-of-pocket cancer care expenses. Our financial coordinator will provide you with details of these programs and will assist you in the enrollment process.
We participate with most major insurance companies and will submit claims to your carrier on your behalf. We also accept Medicare assignment. However, you will be responsible for the deductible and co-payment amounts for provided service. You should consult your insurance carrier or your benefit booklet for a list of providers and benefits available to you. Also, please inform our office if pre-certification is necessary with your plan.
Some insurance companies require you to use a specific laboratory or to obtain referrals or pre-authorization for office visits, hospital admissions and treatment. It is your responsibility to obtain the initial referral and bring this to your first appointment. If you need assistance with your insurance requirements, it is our pleasure to assist you.
Co-payments are payable at the time of your visit. We accept Visa, Mastercard, Discover and American Express. We will be happy to assist you in developing a payment plan.
If you have specific insurance questions, please contact our financial coordinators at (859) 258-6535.
Lexington Clinic is Central Kentucky's largest and oldest medical group. We have more than 200 providers in more than 30 specialties taking care of 600,000+ patients in the Lexington community since 1920.